Archives

Enterprise Content Management

ITS offers a secure, searchable electronic content repository via KnowledgeLake and SharePoint Online’s Enterprise Content Management (ECM) system. Currently, UConn provides a SharePoint online content repository along with the KnowledgeLake scanning/capture/searching front-end. For each customer, UConn builds a customized solution to meet their needs while providing cost savings, improved efficiency, and recovery of office space via this paperless environment.

Virtualization/Infrastructure as a Service

ITS provides approved customers a virtual machine (VM) with customized storage, RAM, processors, and administration rights.

Some key features of the service include:

  • The ability to run Virtualized Microsoft Windows and Linux (usually Red Hat) servers
  • An alternative to purchasing the physical hardware for servers
  • Users can gain console access by accessing vCenter through an authorized Citrix account

Splunk Logging Services

Splunk allows for the ability to search, report, monitor and analyze real-time streaming and historical IT data generated by various IT systems from one place. Splunk can also troubleshoot application problems and investigate security incidents in minutes or seconds, as well as correlate and analyze complex events that span multiple systems.