Archives

Phone

ITS provides and supports voice communication services at all University campuses, the School of Law, and most University Affiliate locations.

Services include dial tone, incoming and outgoing calls, voicemail, automatic call distribution, installation and repair of ITS-provided telephone equipment (analog & digital), emergency telephones, specialized circuits for alarms and elevators, and inbound toll free service.

Cellular service for university-issued devices can be ordered and managed through the Softeligent portal.

Voicemail

ITS provides voicemail capabilities, in conjunction with University phone service, to receive, send, and manage personal voice messages. Departments may also utilize advanced call processing applications (menus) for routing calls and disseminating information.

Cabling & Wiring

ITS owns and maintains the University’s telecommunications cabling infrastructure and performs all installations for new construction, renovations, or any type of request for telephone, cable TV, network cabling and jacks. As the owners of the telecommunications infrastructure, ITS responds to Call Before You Dig requests and complies with codes and policies as directed by the University’s Office of Fire Marshal and Building Inspector, and Environmental Health and Safety Office.

ITS complies with codes and policies as directed by the University’s Office of Fire Marshal and Building Inspector and the Environmental Health and Safety Office.