ITS’s in-house developed Soapbox Announcement System provides the capability to send out announcements specific to schools, colleges, divisions or departments. Soapbox is akin to the University’s Daily Digest announcements.
Archives
Phone
ITS provides and supports voice communication services at all University campuses, the School of Law, and most University Affiliate locations.
Services include dial tone, incoming and outgoing calls, voicemail, automatic call distribution, installation and repair of ITS-provided telephone equipment (analog & digital), emergency telephones, specialized circuits for alarms and elevators, and inbound toll free service.
Cellular service for university-issued devices can be ordered and managed through the Softeligent portal.
Voicemail
ITS provides voicemail capabilities, in conjunction with University phone service, to receive, send, and manage personal voice messages. Departments may also utilize advanced call processing applications (menus) for routing calls and disseminating information.
Wireless Network
ITS provides and supports the University’s Wireless Local Area Networks (WLANs) at all campuses, the School of Law and most University Affiliate locations. ITS offers both encrypted and unencrypted wireless services to accommodate faculty, staff and students, and visitors to UConn.
Software Licensing & Distribution
Higher education best practices requires the University of Connecticut to assess the potential of new software and the role of existing software on a continuing basis. To this end, ITS has been charged with the following responsibilities:
- Assess software needs for instructional computer laboratories and facilities, high technology classrooms, and administrative desktops
- Identify the appropriate software to respond to those needs
- Negotiate licenses
- Distribute software in accordance with the language in the license
The University has a separate Microsoft Campus Agreement that allows installation of certain software for no charge on University-owned machines.
Microsoft OneDrive
Faculty, staff, and students have access to Microsoft OneDrive for data storage.
Security Awareness Training
The Information Security Office has partnered with KnowBe4, a leading security training company to provide online video-based training for faculty and staff.
University PC Refresh Program
ITS coordinates bulk purchases of workstations so that departments can provide their faculty and staff with up-to-date workstations. These purchases must be made by IT professionals or fiscal officers.